Run annually, IDC´s ANZ CIO Annual survey (formerly Forecast for Management Survey) is a barometer of business priorities, technology deployment plans and IT spending expectations of CIOs and IT Managers across Australia and New Zealand and across all industry sectors. IDC asks approximately 300 CIOs about their ICT related strategies and preferences for the coming 24 months, and how they expect developing trends and external factors such as social networking.

The NSW Office of Environment and Heritage (OEH) has recently migrated most of their workforce across to unified communications technologies.

Fernando Martinez, Manager of ICT Infrastructure of OEH, discusses the principles behind their ICT architecture, and how they are using new unified communications technologies to transform their business.

End user productivity gains and reductions in employee travel are key goals of the project. Fernando shares some of the tactics chosen to deal with change management issues, and how OEH intends to maximise the long term benefit for their workforce.

Phil Roy, Director Operations at Charles Sturt University (CSU), will explore how his organisation is seeking to deliver Unified Communication Services across CSU - a geographically, structurally and functionally diverse organisation. He will provide insight into the benefits and challenges of providing unified communications services and the roadmap for CSU’s unified communications services.

This presentation will look at the findings from a range of KPMG’s global thought leadership including converged lifestyle study and discuss not only how KPMG is embracing cloud and mobility within its own enterprise, but how wider social mobility trends are influencing how we all consume information.

Getting an international design firm ready for the cloud has been an interesting challenge. Technology is now integral to the design process, and designers are taught programming and graphic design from high school. How does an internal technology organisation determine the journey to the cloud, taking into account complicated algorithmic process and the human elements of design?

HASSELL is a growing, internationally recognised design firm. In this presentation, we discuss how we freed up resources from operational IT activities and built an internal technology organisation that adds real business value.

Lazu, a valued client of NEXTDC, will present a case study on their experience with the national portfolio of next generation colocation data centre facilities and innovative technology including the ONEDC application. The presentation will focus on why Lazu made the change and how colocation, increased control and visibility, a customer focus and other innovative technologies has positively affected the business.

After 5 years of cloud hype we have reached a point where real examples of the business benefits of the use of cloud, rather than using cloud services and technologies to replace ageing or costly on-premises infrastructure. In 2012, cloud services adoption is now being driven as much by business managers as it is by the CIO – with impacts and ramifications which can be understood and capitalised on by the agile CIO. To do this, an involvement with the entire cloud ecosystem becomes necessary. As well as the core skills of technology management, enterprise cloud sourcing needs extended sourcing management, scarce service management skills and provider management skills not often found in the average IT organisation.

By reference to IDC surveys and CIO feedback, this keynote presentation, and the conference agenda, examines the different components of the cloud service delivery model – from selecting and sourcing the service to maximising the value of the data collected from customer usage patterns.

All organisations can benefit from better information about their business. But how do you achieve better business intelligence without completely overhauling your IT architecture? This practical session will focus on how to get the most from your BI investment to break down information silos, govern and help provide a single source of truth for your company.

The advantages of BYOD programs are clear with increased mobility providing corresponding improvements on productivity and efficiencies. Formal BYOD programs, combined with supporting solutions and policies to ensure security and compliance, are fast-becoming the predominant models for enabling broad employee mobility, across multiple industries, and around the globe. However, BYOD programs also come with costs and risks, which if not managed properly, can have severe consequences.

This session will consider the legal and risk issues arising in developing and implementing BYOD programs and will specifically provide guidance on developing BYOD policies. Issues which will be considered include due diligence; managing data loss and data security; cost and insurance implications for employees and employers and privacy law and telecommunications law issues. Guidance will also be provided on best practice in developing BYOD policies including:

- Device selection and corporate application selection;
- Acceptable use guidance;
- BYOD support considerations;
- Protecting data and integrity;
- Monitoring of communications;
- Ramifications for violating BYOD policies;
- Handling of security breaches, malware attacks or the loss or theft of a device; and
- Decommissioning devices.

The difference between an ICT leader and a CIO can be defined by the quality of the business relationships they build. Good ICT leaders get technology decisions right; great CIOs form solid executive level relationships and are included in the business leadership of the enterprise. Doing this well can produce extraordinary business value and develop the capabilities of both colleagues and the ICT team.

Based on case studies and experience, this session will examine what makes up executive level business relationships and their importance to the CIO’s survival and success. Techniques on how to manage these critical relationships and the best practices to engage executives will be discussed together with how to best tailor an approach for each executive role.

The Australian economy is transforming at breathtaking speed, and many business and government leaders have already realised the need for rapid change. IT departments need to ensure that they don’t fall behind.

Rory will share his thoughts and insights on the role he believes CIOs can play in transforming organisations facing rapid change, and how CIOs can move beyond a focus on technology service delivery, and earn a seat at the table when business strategy is being decided.

This is an informal, energetic and interactive session to end the day. The audience will have the opportunity to ask three key CIO panellists the question they would like answered. They may be points raised earlier in the day that could do with further discussion or simply something on which you would like to hear the opinions of your peers.